Contact us

Our friendly customer service team will be happy to answer all your questions.

Do you have a question about treatment, would you like general advice or have you discovered a problem on our website? We’d love to hear from you.

Speak to a member of our team

Our response time

You will usually receive a response to your email within 24 hours. However, we always try to answer your concerns more quickly.

To speak to someone immediately, call us Monday to Friday between 9:00 a.m. and 5:00 p.m.

In the event of a medical emergency, please dial 112 for medical assistance. Capsule is not a rescue service.

Our location 

Keulerstraat 30A
5854 BZ Bergen
Netherlands

Data protection is important to us

All personal and order information is encrypted and kept completely confidential. Only pharmacy employees and prescribers can access this data. We will never share data unless we are legally required to do so. We are pleased to announce that we not only meet but exceed UK data protection legislation.

Our location 

Satisfied customers are our priority. If you are dissatisfied, please send an email to:
[email protected]

Please send written complaints by post to:
Kappe, Keulerstraat 30A,
5854 BZ Bergen, Netherlands

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